1. Who gets paid or rewarded?
Any registered member who completes a survey will receive that survey's allocated 'Power Points'. Once you have earned 1,000 (€10), 2,000(€20) or 5,000 (€50) Power Points, you can request to redeem your points for (online/high street) vouchers, from a selection of the UK's biggest retailers.
2. How do I become a member?
It's very simple. All you need to do is be a UK resident, click on "Register" and enter your details. You will receive a welcome email once you have registered confirming that we have received your information. After that, you're ready to go.
3. How many rewards can I earn?
Depending on the length, you can earn anything from 15p to €500 per survey. Focus group incentives start from €25 and also include prize draws.
4. How do I qualify for more surveys?
Opinion Insiders strongly recommends that you enter all your data accurately and provide us with as many details as possible about yourself. This will help us understand what surveys you qualify for as each survey is matched according to your interests.
5. What are Power Points?
Power Points are the number of points you earn when you complete a unique Opinion Insiders survey. The number of Power Points will vary from survey to survey. One point is equivalent to 1p.
6. How can I update my profile?
It's very simple. All you need to do is click on your profile picture in the top right of the screen and select "Profile" in the dropdown.
7. Why do I need to update my details?
It is important to update all your details if they change. This is because we send out vouchers and rewards to the name and address that you have on your account when you registered. It is also important to update any other details that have changed so we can better understand what surveys you qualify for and are interested in.
8. Can I unsubscribe and how?
You can unsubscribe at any point. All you need to do is click on your profile picture in the top right of the screen and select "Unsubscribe" from the dropdown.
9. Will you share my details with anyone? Are you GDPR ready compliant?
All your information is strictly confidential and will not be shared outside our agreement. It will only be used by Opinion Insiders for the research surveys that you sign up for and will not be shared with a third party. We are compliant with GDPR regulation; as part of this implementation - you now have the right to ask for a copy of the records on information we hold about you; this is free of charge and it take up to 10 days to be processed.
If you wish to request such information - please email - email@example.com with the subject Record Information Request and let us know your membership details.
10. Do I pay to join?
You will never be asked to pay anything to be a member of Opinion Insiders.
11. How can I view my earned Points?
Your points total is always in the Points & Rewards section on the top of the page after you log in.
12. My redemption has recently been rejected. What can I do about it?
Voucher and Paypal redemptions are usually rejected to those have not proven their UK residency. Please provide an address and of course a valid postcode.
With Paypal redemptions, you must make sure that your Opinion Insiders account matches the Paypal account. Further information is in the Points & Rewards section.
You will need to allow e-cheques payments as well. To uncheck 'block e-cheques option' and to try to configure PayPal to allow eCheck payments: Profile - My selling tools (on left) - Block Payment (in 'Getting paid and managing my risk') - Block eChecks. As above, this option only seems to be available to some accounts - Change to allow eChecks.
13. How can I contact Opinion Insiders?
Click "Contact US" in the top navigation or drop us an email at firstname.lastname@example.org